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Terms and Conditions

  • On receiving your Computer, keep in mind to make an uninterrupted unboxing video.
  • You must keep a hard copy of the bill and other important documents.
  • All packaging materials should be kept safe for reusability.
  • It is highly recommended that you get earthing/grounding checked where the Computer will be used.
  • Only use the original power cable supplied with the Power Supply.
  • Using a multi-socket extension board is not advisable with your Computer.
  • The use of a UPS is highly recommended to run your Computer.
  • Precautions should be taken to avoid dust build-up in your Computer by removing dust on a scheduled basis.
  • Avoid getting your Computer checked by any local shop/engineer.
  • As per the parent company/service center, there is no warranty on physical and burnt damages.
  • Windows Operating system installed will be a trial version unless bought from us directly.
  • Bitkart Retail LLP or its employees will not be liable or responsible for any data loss when you have started using the Computer or during support calls.
  • It is highly recommended to make back-ups for all your data before getting in touch with us for support.
  • During remote access, if you do not want us to access your data you may disconnect the session entirely from your end at any time.
  • Remote access support will be available after email approval has been recieved from your end,this information will also be relayed to your WhatsApp number.
  • Bitkart Retail LLP or its employees will not be liable for damages to upgrades purchased from other selles for your computer.
  • Upgrades to your computer shall be performed carefully as there is no warranty on physical and burnt damages as per the service center.